Customer Service How much do we charge for shipping?  The total shipping charges depend on the total gross weight of your order and the zone of the shipping destination and  method of shipment selected by you.  We will contact and inform you if the shipping charges are different that what is shown on your order. If you  have any questions feel free to contact us at  (718)-661-1112. What is our return policy? You can return any item with a receipt  within 30 days.  You may return any item in its original condition.  We will  issue a refund on any item.   We cannot refund on the  UPS charges. How does Patelbrothersusa.com work? Patel Brothers feel pleasure to provide a wide range of Indian traditional   products to their valued customers.  Now with more  modified exceptional   level of customer service too.  Now we provide  you the  wide range of Indian  products by delivering to your doorstep by the most  reliable and fast  UPS  service.  Your order will be filled to subject to  items availability.  Patel Brothers reserve the right  to limit shipment depends   on item availability.  We Will send a Confirmation via E-mail after placing your order. A Shipping confirmation should follow via E-Mail giving a UPS Tracking Number so that you can track your Parcel.   What forms of payment do we accept? We accept Visa , Master Card , American Express and Discover. How long does it take to get your order? We carefully pack and immediately ship your order in any part of the United States by UPS.  The time of receiving your order will  depend on the choice of your method of shipment & destination. Next day- Air (1-2 business days) Second Day- Air (2-3 business days) 3 Day select- 3 to 4 days UPS Ground Shipping (3-8 business days) * Except under unavoidable circumstances More  Questions? Contact Us